Community HealthChoices

CHC Question and
Answer Document 

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Community HealthChoices (CHC) is Pennsylvania’s mandatory managed care program for individuals who are dually eligible for both Medical Assistance and Medicare, older adults, and individuals with physical disabilities — serving more people in communities while giving them the opportunity to work, spend more time with their families, and experience an overall better quality of life. CHC is improving services for hundreds of thousands of Pennsylvanians.
CHC Regions Map  

CHC Phase III Fall Provider Summits

Educational provider sessions will take place in CHC Phase III zones over the following dates:

  • Northwest Zone: Tuesday, October, 8, 2019 — Clarion University
  • Northeast Zone: Monday, October 21, 2019 — Marywood University 
  • Lehigh/Capital Zone: Monday, October 28, 2019 — Kutztown University

If interested in attending one of these sessions, please register by clicking here.



The following trainings have been created to help providers answer questions about CHC.
Direct Service Providers
Service Coordinators
  • For the general public: Service Coordination Online Course (Approx. 45 minutes)
  • For service coordinators only: Visit the following website for instructions on how to complete the training (includes a test to verify competency).
Nursing Facilities
  • For the general public: Nursing Facility Training (Approx. 40 minutes)
  • For nursing facilities only: Visit the following website for instructions on how to complete the training.
  • Nursing Facility Eligibility and Enrollment Process: webinar | powerpoint

Contact us

If you have questions or comments about the CHC program,
please email us or call the provider hotline 1-800-932-0939.