Community HealthChoices

CHC Question and
Answer Document 

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Community HealthChoices (CHC) is Pennsylvania’s mandatory managed care program for individuals who are dually eligible for both Medical Assistance and Medicare, older adults, and individuals with physical disabilities — serving more people in communities while giving them the opportunity to work, spend more time with their families, and experience an overall better quality of life. When fully implemented, CHC will improve services for hundreds of thousands of Pennsylvanians.

CHC Regions Map  

CHC Phase III Provider Summits

Registration is now closed.

The CHC educational provider sessions in Phase III regions were held over the following dates:

  • May 13-15: Lehigh/Capital Region
  • May 20-22: Northwest Region 
  • June 4-6: Northeast Region

If you were unable to attend one of the sessions in your area, you can review presentation materials by clicking here.

These trainings have been created to help providers answer questions about CHC.
Direct Service Providers
Service Coordinators
  • For the general public: Service Coordination Online Course (Approx. 45 minutes)
  • For service coordinators only: Visit the following website for instructions on how to complete the training (includes a test to verify competency).
Nursing Facilities
  • For the general public: Nursing Facility Training (Approx. 40 minutes)
  • For nursing facilities only: Visit the following website for instructions on how to complete the training.
  • Nursing Facility Eligibility and Enrollment Process: webinar | powerpoint

Provider Documents

Benefits/Service Coordination

Contact us

If you have questions or comments about the CHC program, please email us
or call the provider hotline 1-800-932-0939.